Getting Started

Call Center Pro

• Call Center Admin Training
• Call Center vs Call Center Pro

Phone Installation Instructions by Make and Model

• Yealink T2 Series: Installing a New Phone
• New Cordless Phone Setup

General FAQ

• Recommended Amps for Overhead Paging

Quick Start

• Full Service Onboarding
• SmartPBX: Getting Started

VoIP Readiness Recommendations

• Certified and Recommended SMB Routers
• Prepare your Network for VoIP
• Meraki: Networking Best Practices
• Porting Numbers
• Manual Provisioning of SIP Devices
• SimpleVoIP: Firewall Setup

End User Guides

• Clean Your Phones
• AdTran NetVanta 3448 Router Configuration Guide
• SonicWall SOHO Router Configuration Guide
• NETGEAR R6400 Router Configuration Guide
• SimpleVoIP: Mobile Softphone App User Guide
• VoIP Terminology

See all 7 articles

Admin Guides

• Emergency Messaging
• Add or Remove Call Forwarding
• Certain Carriers are Unable to reach a Location
• Park and Hold Functions Not Working