Getting Started

Call Center Pro

• Call Center Admin Training
• Call Center Overview

Phone Installation Instructions by Make and Model

• Yealink T2 Series: Installing a New Phone
• Panasonic TPA60 Cordless Phone Pairing/Unpairing

General FAQ

• 10DLC Registration for SMS/MMS
• Recommended Amps for Overhead Paging
• Optional Service Activation

Quick Start

• Migrate Phones To SimpleVoIP
• Documents
• Full Service Onboarding
• SmartPBX: Getting Started
• Welcome to SimpleVoIP

VoIP Readiness Recommendations

• SimpleVoIP: Firewall Guide
• Certified and Recommended SMB Routers
• Prepare your Network for VoIP
• Meraki: Networking Best Practices
• Porting Numbers
• Manual Provisioning of SIP Devices

See all 7 articles

End User Guides

• Clean Your Phones
• What's New With Our Latest Mobile App Updates (April 1, 2024)
• AirDial | Pots Replacement (SureDial) Firewall Settings
• AdTran NetVanta 3448 Router Configuration Guide
• SonicWall SOHO Router Configuration Guide
• NETGEAR R6400 Router Configuration Guide

See all 9 articles

Admin Guides

• Emergency Messaging
• February 2024 Customer Release Notes
• SureDial Service Description
• January 2024 Customer Release Notes
• October 2023 Customer Release Notes
• September 2023 Release Notes

See all 11 articles