Emergency Messaging

How to create and update Emergency Messages for your locations using the SimpleVoIP Admin Portal.

• Step 1: Login to your admin portal at https://admin.simplevoip.us
  • Forgot your password? Click the password reset link on the login screen to reset.
  • Don’t have a login? Send a ticket to support@simplevoip.us or call 855-899-8647
• Step 2: Click on Global Apps towards the top of your Dashboard.
• Step 3: Click on the Emergency Message tab.
• Step 4: Select which sites to update.
  
  • Selecting Your Company Name(Multisite) will provide a Step 2 button that will allow to select multiple sites
  • Selecting specific sites will update only those locations (You will need to do 1 at a time)
• Step 5: Select an existing greeting file from the drop down, or click the New Media button to upload a new one, or select no Emergency message to remove the audio file.
  • File format must be MP3 and less than 5mb
• Step 6: Click on Save Changes and call the location to make sure you are hearing your emergency message before your phones ring.