We're delighted to share with you some important updates we've recently made to our services. These changes are designed to enhance your experience and provide you with more efficient and effective tools.
Caller-ID Information in Notifications
When you receive SMS notifications via email or our webhook services, we'll display the caller ID information, if available. This addition aims to give you more context for each message you receive.
Improved SMS Notification Emails
We've reformatted our SMS notification emails to provide you with a clearer, more professional layout. The new HTML format is designed to improve readability and the overall user experience.
Call Center Queue Management
We've added the option for users to log in or out of a Call Center queue via a softkey on their phone. This new feature offers a convenient and efficient way to manage call center queues.
Site Naming Consistency Tool
A new tool has been introduced to help unify site naming using a specified template. This will allow for consistent naming across different locations, enhancing organization and clarity.
SV Mobile App Fax Page Update
The fax page in the SV Mobile app has been updated. You can now send faxes directly from the app. We have near-term plans to restore features like visual voicemail and call-handling settings.
Comprehensive Order Update Emails
Our order update emails now include information on disconnect orders. This ensures that you receive a complete overview of the status of all your orders, including those in the disconnection process.
We hope these updates will further enhance your experience with our services. Please feel free to contact email@example.com if you have any questions or need assistance.
Thank you for choosing SimpleVoIP!