Admin Portal Performance
We've enhanced the speed and performance of the Admin Portal for smoother and faster interactions.
The bug issue with bulk modification of Time of Day rules and Music On Hold settings has been resolved. Customers can now modify these settings for multiple locations simultaneously without any trouble.
Special Character Handling
Resolved handling special characters in various input fields, improving system reliability.
Proactive Device Monitoring
A delay in our proactive device monitoring system has been rectified, ensuring real-time notifications when devices go offline.
Message History Sorting
Resolved an issue with the chronological sorting of message history in the Curbside Messaging UI.
Call Detail Record (CDR) Notifications
CDR notifications now display the full 10-digit phone number instead of the user's internal extension.
Time of Day Export Button
Added a Time of Day export button in the Admin Portal for bulk export of all Time of Day settings across multiple locations.
Custom Pre-recorded Audio in Callflows
Added a feature to use custom pre-recorded audio in store hour call flows instead of the generated text-to-speech, allowing a more personalized touch in interactions.
We are committed to providing the best possible experience and will continue to work diligently to ensure that our platform remains responsive to your needs.
Please don't hesitate to contact our support team if you have any queries, concerns, or suggestions about these updates or any other aspects of our services. Thank you for choosing SimpleVoIP!