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Marketing Message

  • Updated

Marketing Messaging

How to create and update Marketing Messages for your locations using the SimpleVoIP Admin Portal. This message will play before the other audio files for your location. This can also be utulized as Emergency Messaging to let your clients know of a situation occuring at your site. 

  • Step 1: Login to your admin portal at https://admin.simplevoip.us
    • Forgot your password? Click the password reset link on the login screen to reset.
    • Don’t have a login? Send a ticket to support@simplevoip.us or call 855-899-8647
  • Step 2: Click on Global Apps towards the top of your Dashboard.mceclip0.png
  • Step 3: Click on the Emergency Message tab.
  • Step 4: Select which sites to update.
    • Selecting Your Company Name(Multisite) will provide a Step 2 button that will allow to select multiple sites
    • Selecting specific sites will update only those locations (You will need to do 1 at a time)
  • Step 5: Select an existing greeting file from the drop down, or click the New Media button to upload a new one, or select no Emergency message to remove the audio file.
    • File format must be MP3 and less than 5mb
  • Step 6: Click on Save Changes