We are excited to share the latest updates and improvements to enhance your experience with our services. Here are the key changes:
Curbside UI Updates
- Prevented the deletion of users' typed replies in progress when new messages were received in the Curbside UI.
- Ensured the user's ongoing text work was preserved even if new messages came in.
CNAM Lookups for Incoming Curbside SMS Messages
- Implemented CNAM (Caller ID Name) lookups for incoming Curbside SMS messages.
- Display the caller's name, if available, in addition to the source number.
Menu Selections in CDR Notification Webhooks
- Added support for menu selections in the Call Detail Records (CDR) notification webhooks.
- Notifications now include the menu selection made by the caller, improving the information provided.
Consistent Proactive Notifications for Down Devices
- Resolved a bug issue that caused proactive notifications for down devices to fire outside business hours.
- Notifications will now be sent consistently based on the configured business hours for each location.
Fixed Display of Selected Codec in Device Config Settings
- Fixed the display of the selected codec within the device config settings.
- Customers will now see accurate information regarding the selected codec.
Improved Phone Config Generation for Unrecognized Timezones
- To ensure proper functionality, phone configurations will now be generated using UTC as the default timezone
We appreciate your continued support and feedback, which helps us deliver the best possible experience. Don't hesitate to contact our dedicated support team if you have questions or need further assistance.
Thank you for choosing our services!