In the Portal logged in as an Enterprise (with Microsoft Enterprise credentials) when reviewing Enterprise settings there is a sub-menu option to Manage Users under the User Management menu option:
The table presents a list of all users with active licenses in the Microsoft Enterprise.
Users that have a hyperlink have been added to this connector already. No hyperlink means they have not been added.
License Details the icons signify the following:
Farthest left - If the User has a valid Microsoft User license and when wanded over the license info.
Second from left - If the User has a valid Microsoft add-on license to add calling to Teams.
Second from right - If the add-on license to add calling to Teams is available for assignment.
Farthest right - If Teams calling is active with the Connector.
For active Users there are some option available when clicking on the ellipsis under Action
Change Password: let’s you change the SIP Password of the User
Delete User: let’s you delete the User from the Connector
Disable Calling: let’s you disable the Microsoft settings that allow that User to call from Teams
Enable Calling: If a user is activated by a Reseller who does not have the Enterprise Microsoft credentials an Enable Calling option will appear that must be selected by an Enterprise Microsoft administrator.
Viewing Deleted and Unlicensed Users
Navigate to User Management >> Manage Users >> Advanced User Search
To activate User in Microsoft requires Microsoft Enterprise access as a Global Admin or a delegated admin.