SimpleVoIP will sunset the Xarios softphone and stop supporting it on Monday, November 30, 2026.
What this means for you
After November 30:
- SimpleVoIP will no longer provide technical support, troubleshooting, or updates for Xarios.
- Xarios will stop registering or working with your SimpleVoIP service on November 30th, 2026.
Moving to SimpleVoIP Connect
You may choose to continue using SimpleVoIP CRM integration with Hubspot through SimpleVoIP's Connect app. If not, existing Enterprise users that can have SimpleVoIP Connect and SV Mobile apps for making/receiving calls and SimpleVoIP can remove the CRM Integration license for all users.
How the switch will work
- Provision Users: SimpleVoIP can provision your users on Connect, the softphone app that integrates directly with your HubSpot or your administrator can also provision users with the Users and Licenses section of the Enterprise Portal.
- Welcome emails: Each user will receive a Connect welcome email with a link to install the app.
- Install and connect: Each user installs Connect from their welcome email and connects it to HubSpot. It only takes a few minutes.
- Verify: Customer must switch all users off of the Xarios Connect softphone and onto one of SimpleVoIP’s apps by November 30th, or calling will no longer work for those users.
- Any Xarios reporting services will be transitioned to SimpleVoIP.
If you have any questions, reply to this email or contact us at support@simplevoip.com.
Thank you for being a SimpleVoIP customer.