Release Notes: 2020-01-20

The release notes for 2020-01-20 are as follows:

Features:

CDRs (Call Detail Records) should no longer be subject to sync delays. Detailed leg info will still need to be synced.
Support for user-specific Personal Directories added! These are uploadable from CSV and will appear in the Phonebook on properly configured phones.
Updating a user's name in our portal will now update their internal CallerID setting as well.
CIS ticket notes are now viewable within the SV customer portal.
Upgraded phone firmware for Panasonic TGP600s from 10.008 to 11.110.

Correctly calculate whether store is open (for proactive alerting) if open hours wrap past midnight
CDRs and detail legs should now be sorted by most recent first
Additional visual cues added to show that expandable rows (Time of Day sets, CDRs) are expandable
Call Reports will now alert if no sites are selected
Abandoned Call reports (Hourly and Daily) will once again report